About us
Local, independent, and here for the long term.
A-Stat Office Technology is a family-owned, independent business that has been operating for over 40 years. We specialise in the latest office technology — managed print, document management and print software — to streamline operations and improve productivity for schools and businesses across the West Midlands and Shropshire.
40+
Years in operation
30+
Counties covered
2000+
Happy customers
20+
Team members
Who we are
Four decades of office technology
Established in 1982, A-Stat Office Technology Ltd has supplied and maintained office printers, copiers and managed print services to organisations across Wolverhampton and the wider Midlands for over 40 years.
As an independent provider with deep Toshiba expertise, we recommend solutions based on your needs — not a single manufacturer's agenda. From Toshiba e-STUDIO devices and cloud print to PaperCut and reconditioned Kyocera hardware, we build the right mix for your organisation.
We understand that each client has unique needs. Whether you need printing solutions, document management or print software, our manufacturer-trained engineers and account managers work closely with you to deliver the best possible outcome.
Our approach
From first conversation to ongoing support
We build collaborative relationships — proposing the right solution, then supporting it for the long term.
Step 1
Discussion & proposal
We identify pain points and opportunities through research into your environment, goals and budget — then propose a tailor-made solution.
Step 2
Installation & training
Our engineers install, configure and train your team so devices and software work from day one.
Step 3
Fine tuning & finalisation
We adjust settings, workflows and access controls until the solution fits how you actually work.
Step 4
Monitoring & support
Proactive monitoring, automatic toner delivery and dedicated account management keep everything running.
Service standards
What you can count on
4-hour on-site engineer response
Between 9:00am and 5:00pm, with immediate service call logging.
Locally based telephone support
8:30am–5:30pm — real people who know your account, not a national call centre.
Automated toner delivery
Proactive monitoring with spare toners held on site for each model.
Emergency toner drops
Guaranteed priority delivery if reserves are ever depleted.
Equipped service vans
Major parts stocked in each van — maintaining a 90%+ first-visit fix rate.
Dedicated account manager
Direct management contact, always on call for any reason.
Preventative maintenance
Regular tests and servicing to prevent issues before they occur.
Responsibility
Sustainability built in
Putting sustainable practices at the forefront of our operation matters — to us and to the organisations we serve.
Toshiba Carbon Zero Scheme — e-STUDIO devices arrive carbon-neutral with production emissions offset.
Toner recycling and circular economy programmes to reduce waste across your estate.
Eco-conscious fleet recommendations to cut unnecessary printing and energy use.